At Canopy River what interests us most is your health and well-being, that’s why we are carrying out all the sanitary measures against COVID-19 so that you still have an incredible experience.
We are dedicated to you spending an unforgettable moment with us and being distracted. Implementing the guidelines issued by the Ministry of Health and the World Health Organization, following their hygiene and safety protocols to the letter, ensuring that the only concern you have when arriving at Canopy River is your fun.
Among some of them are the following:
We implement various sanitation filters starting with the established offices or meeting points. Sanitizing mat at the entrance, temperature check for our visitors, antibacterial gel, and use of face masks.
At pick up points, the working staff must have a protective acrylic screen, face shield, face mask, and infrared thermometer.
All fo our transportation is sanitized daily before and after each use, drivers always use their face mask and antibacterial gel is available for passengers.
Upon arrival at the facilities, they are greeted with a second temperature check and sanitizing mat at the entrance. The ATVs and equipment used for the activities are disinfected daily and after each use.
The guides of the excursions wear a face mask and the groups are reduced to half maintaining a healthy distance of 6 feet between each visitor. We also implemented the use of bandanas that cover both nose and mouth and eye protection on tours with all-terrain vehicles.
The restaurant area reduced its capacity at 50% off to provide a better service, all staff are extensively trained to comply with the equipment, measures, and hygiene protocols during your stay. To avoid manipulation of menus among visitors, we implement the Qr codes with our digital menus that you can download on your mobile phone. All the furniture and equipment are disinfected before and after each use.
We wish you to have a dream vacation and making us part of those experiences that will keep you remember this trip with a big smile. For more information about our tours, you can visit our website and social media sites.